Practical AI training for Massachusetts businesses.
Live, instructor-led courses that teach your team to use AI tools well, and to use them safely.
Practical AI for Business Operations.
Time
15 live hours, three 5-hour sessions in one week
Format
In person or hybrid
Class size
Up to 15
Prerequisites
None. No technical background or prior AI experience required.
What you learn
Participants learn how generative AI works and how to use it safely for everyday business tasks. Over 15 live, instructor-led hours, delivered as three 5-hour sessions in one week, they practice writing effective prompts, researching and drafting with AI, creating reports, proposals and slide outlines, analyzing data, and checking AI output for errors. Tools such as ChatGPT, Claude and Microsoft Copilot are compared. The course ends with a hands-on lab where each participant builds a personal prompt library and a repeatable AI workflow.
Who it's for
Office, operations, sales and administrative staff at Massachusetts businesses in any industry. No technical background or prior AI experience is required.
Why it matters
AI tools are spreading quickly through workplaces. Employees who use them well finish routine writing, research and reporting work faster and with fewer errors, and the course teaches the privacy and accuracy rules that protect the business.
What you'll practice
- Writing effective prompts
- Researching and drafting with AI
- Creating reports, proposals and slide outlines
- Analyzing data
- Checking AI output for errors
- Comparing ChatGPT, Claude and Microsoft Copilot
- Building a personal prompt library and a repeatable AI workflow
Participants practice with standardized, non-company-specific scenarios; applying the skills to company-specific work happens on their own, outside class time. Any amount charged for this course beyond Express Program subsidy limits is the responsibility of the business to cover out-of-pocket.
Find out if your business qualifies for funding.
The Workforce Training Fund Express Program, run by Commonwealth Corporation, may reimburse eligible Massachusetts employers for approved training. Check these four things first.
1
Count your Massachusetts employees.
The Express Program is for businesses with 100 or fewer Massachusetts employees.
Read the Express Program rules2
Get a Certificate of Good Standing.
It comes from the Massachusetts Department of Revenue, shows your business's legal name, and has a notice date within 6 months of when you apply. One from the Secretary of the Commonwealth is not accepted.
Request it from the DOR3
Get a Certificate of Compliance.
It comes from the Department of Unemployment Assistance, shows your full legal name and FEIN, confirms your Workforce Training Fund contributions, and must not be expired when you apply.
See how to get it4
Find the course and apply.
Practical AI for Business Operations from Innovative Growth Solutions is approved and is being added to the course directory. Once it appears, select it and start your application. Not sure if it's live yet? Ask us.
Open the course directoryStart the applicationAsk us if it's liveFunding decisions and current requirements are set by Commonwealth Corporation. Check their guidelines before you apply.